7jata Terms & Conditions

1 Acceptance of Terms

By accessing, browsing or using any part of the 7jata website at https://7jata.io (the "Platform"), including but not limited to registering an account, placing a bet, playing a casino game, making a deposit or withdrawal, or redeeming a promotional offer, you confirm that you have read, understood and unconditionally agreed to be bound by these Terms & Conditions ("Terms") in their entirety.

These Terms apply to all users of the Platform, including visitors, registered members and any person who accesses the Platform on behalf of another individual or entity. If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the legal authority to bind that party to these Terms.

7jata reserves the right to refuse service, close accounts, or decline to process transactions at its sole discretion, at any time and without prior notice, where it determines that the Terms are being violated or where continued service would be contrary to applicable law or the integrity of the Platform.

2 Eligibility & Age Verification

Use of the 7jata Platform is restricted to individuals who meet all of the following eligibility criteria at the time of registration and throughout their continued use of the Platform:

• You are at least 21 years of age. 7jata strictly enforces a minimum age of 21 in accordance with its responsible gaming policy. This threshold applies to all users regardless of jurisdiction.
• You are accessing the Platform as an individual acting in a personal, non-commercial capacity.
• You are not accessing the Platform from a jurisdiction where online gambling is explicitly prohibited by applicable law, and you bear sole responsibility for determining the legality of gambling in your jurisdiction before using the Platform.
• You are not an undischarged bankrupt and are not using funds that are derived from unlawful activity.
• You have not previously been excluded or banned from the 7jata Platform or from any online gambling service operated by 7jata or its affiliates.

By registering an account, you warrant and represent that all information provided is accurate, current and complete, and that you meet all eligibility criteria set out in this section. Providing false or misleading eligibility information is a material breach of these Terms and will result in account closure and, where appropriate, legal action.

3 Account Registration

To access the full range of betting, casino and payment services offered by 7jata, you must register a personal account on the Platform. The following rules apply to all registered accounts:

• One account per person: Each individual may hold only one registered account on the 7jata Platform. Registering multiple accounts, whether under the same or different identity details, is strictly prohibited. 7jata uses automated detection systems to identify duplicate accounts.
• Accurate information: You must provide your full legal name, date of birth, residential address, mobile number and a valid email address during registration. All information must be accurate and kept up to date.
• Account security: You are solely responsible for maintaining the security and confidentiality of your username and password. You must not share your credentials with any third party. All activity carried out under your account is your sole responsibility.
• Notification of breach: If you become aware of or suspect any unauthorised use of your account, you must notify 7jata support immediately at [email protected].
• Know Your Customer (KYC): 7jata may require identity verification documents — including a national identity card, passport or driving licence — before processing withdrawals or large transactions. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

7jata reserves the right to reject any registration application at its sole discretion, and to close or suspend existing accounts where it determines that the registration Terms have been violated or where account activity appears inconsistent with legitimate personal use.

4 Deposits & Withdrawals

7jata supports deposits and withdrawals in Bangladeshi Taka (BDT) via a range of payment methods specifically selected for the Bangladesh market. The following terms govern all financial transactions on the Platform:

• Minimum deposit: The minimum single deposit amount is ৳100. There is no minimum number of deposits per day, week or month.
• Supported deposit methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa and Mastercard.
• Deposit processing: Deposits via bKash, Nagad, Rocket and Upay are processed instantly and credited to your account within seconds. Bank transfer deposits may take up to 24 hours to clear.
• Withdrawal processing: Withdrawal requests to bKash and Nagad wallets are typically processed within five minutes of approval. Bank transfer withdrawals may take up to 24 hours. 7jata does not impose fees on standard withdrawal transactions; however, your payment provider may apply their own charges.
• Withdrawal identity verification: All withdrawal requests are subject to KYC verification. 7jata reserves the right to request supporting documentation before processing any withdrawal.
• Matched payment methods: Withdrawals will only be made to a payment method that has previously been used for a deposit, or to a verified account registered in your name. 7jata will not process withdrawals to third-party accounts under any circumstances.
• Inactive account balance: Accounts that have been inactive for 12 consecutive months may be subject to an inactivity fee of up to ৳50 per month. Players will be notified prior to any fee being applied.

7jata reserves the right to delay, suspend or refuse any deposit or withdrawal request where it suspects fraudulent activity, money laundering, breach of these Terms, or where regulatory obligations require additional due diligence to be conducted.

5 Betting & Gaming Rules

All sports betting, live casino, slots and other gaming activities on the 7jata Platform are governed by the following general rules, in addition to any product-specific rules published on the relevant game or market page:

• Bet placement: A bet is not confirmed until you receive a written confirmation reference from the Platform. In the event of a technical error occurring during bet placement, the bet shall be void and your stake returned.
• Odds and prices: All odds are displayed in decimal format. 7jata reserves the right to correct obvious errors in odds at any time, including after a bet has been placed. Bets placed at erroneous odds will be voided and stakes returned.
• Cricket and sports betting: Match-specific rules apply to all cricket, football, kabaddi and other sports markets. Where a match is abandoned, postponed for more than 48 hours, or cannot be completed, all affected bets will be settled in accordance with the relevant sport's rules as published on the Platform.
• Live in-play betting: In-play betting markets may be suspended at any time for operational or integrity reasons. 7jata accepts no liability for bets that cannot be placed as a result of a market suspension during live events.
• Casino game results: All casino game outcomes are determined by certified Random Number Generator (RNG) systems supplied by the relevant game studio. 7jata has no ability to influence or alter game outcomes. Results are final and binding once the game round has concluded.
• Maximum winnings: 7jata applies maximum single-bet and daily payout limits which are communicated to players on the relevant product pages. Winnings exceeding these limits will be paid up to the published maximum; the excess will be forfeited.

7jata's decision on the settlement of any bet or game outcome is final. Appeals may be submitted to [email protected] within 30 days of the relevant event. Disputes submitted after this period will not be considered.

6 Bonuses & Promotions

7jata offers a range of bonuses and promotional offers to eligible registered players. All promotional offers are subject to the following general conditions, as well as any specific terms published alongside the relevant promotion:

• Eligibility: Bonuses are available only to players who meet the eligibility criteria specified in the individual promotion. Unless stated otherwise, bonuses are available to players in Bangladesh only.
• Wagering requirements: Bonus funds are subject to a minimum wagering requirement before they or any associated winnings may be withdrawn. The specific wagering multiple applicable to each bonus is stated in the relevant promotion terms.
• One bonus per promotion: Unless explicitly stated, only one bonus per promotion per player per household is permitted. Using multiple accounts to claim the same promotion is strictly prohibited.
• Expiry: Bonus funds and free spins that are not used within the stated validity period will expire automatically and be removed from the account without notice.
• Contribution rates: Not all games contribute equally to wagering requirements. Slots typically contribute 100%. Live casino games, table games and sports bets may contribute at a lower rate. Contribution rates are specified in individual promotion terms.
• Withdrawal of bonuses: 7jata reserves the right to amend, suspend or permanently withdraw any bonus or promotional offer at any time without prior notice.

7 Responsible Gaming

7jata is committed to promoting safe, responsible and enjoyable gambling for all players. We recognise that for a small number of individuals gambling can become problematic, and we take our duty of care seriously. The following responsible gaming tools are available to all registered players at no charge:

• Deposit limits: Players may set daily, weekly or monthly deposit limits from their account dashboard. Increases to deposit limits take effect after a 24-hour cooling-off period. Decreases take effect immediately.
• Session reminders: Players may set time-based reminders that alert them when a specified duration of play has been reached.
• Loss limits: Players may set a maximum loss threshold per day, week or month. When this threshold is reached, further betting and gaming activity is suspended for the remainder of the period.
• Self-exclusion: Players who believe they need a break from gambling may apply for a self-exclusion period of between 30 days and 5 years, or a permanent self-exclusion. Self-exclusion is applied across all 7jata products and takes effect within 24 hours of the request.
• Reality checks: Regular prompts reminding players of the time elapsed and the net financial position during a gaming session are available on request.

For guidance and support on problem gambling, please visit our Responsible Gaming page. This page is for adults aged 21 and above. Gambling can be addictive — please play responsibly.

8 Prohibited Conduct

The following activities are strictly prohibited on the 7jata Platform. Any user found to be engaging in prohibited conduct will have their account immediately suspended or permanently closed, and any winnings derived from prohibited conduct will be voided. 7jata reserves the right to share information about prohibited conduct with relevant authorities where required:

• Using automated software, bots, scripts or any other artificial intelligence tool to interact with the Platform, place bets or gain an unfair advantage over other players or the Platform itself.
• Exploiting technical errors, software bugs or pricing mistakes in the Platform for financial gain.
• Colluding with other players to manipulate the outcome of any game, match or event on which bets are placed.
• Engaging in match-fixing, spot-fixing or any other form of sports integrity violation in connection with markets available on the Platform.
• Using the Platform to launder money or process funds derived from criminal activity.
• Registering multiple accounts for any purpose, including to claim multiple bonuses or circumvent account restrictions.
• Providing false, misleading or fraudulent identity, age or payment information.
• Accessing the Platform on behalf of another individual for commercial gain or as part of a syndicate operation without prior written approval from 7jata.
• Engaging in any conduct that disrupts, damages or interferes with the operation of the Platform, its servers or networks.

9 Intellectual Property

All content on the 7jata Platform, including but not limited to text, graphics, logos, images, audio clips, game interfaces, software, data compilations and the overall design and layout of the Platform, is the proprietary intellectual property of 7jata or its licensors and is protected by applicable copyright, trademark and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to download, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise commercially exploit any Platform content without the prior written consent of 7jata.

Game content available on the Platform — including slot game graphics, live dealer streams, and table game interfaces — is licensed to 7jata by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt and Spribe. Intellectual property rights in such content remain the sole property of the relevant studio.

10 Privacy & Data

7jata collects, stores and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with them. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected during account registration, identity verification and transactional activity is used solely for the purposes of operating the Platform, preventing fraud and money laundering, complying with regulatory obligations, and providing customer support. 7jata does not sell personal data to third parties for commercial marketing purposes.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 7jata and its directors, employees, agents, affiliates, licensors and service providers shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, data, goodwill or business opportunity resulting from the use or inability to use the Platform.
• Unauthorised access to your account arising from your failure to maintain the security of your login credentials.
• Service interruptions, downtime, technical failures or Platform maintenance that prevents you from placing bets or accessing your account.
• Errors in odds, prices or game results that are subsequently corrected in accordance with these Terms.
• Any delay in deposit or withdrawal processing by third-party payment providers beyond 7jata's reasonable control.

7jata's total aggregate liability to any user for any single claim or series of related claims shall not exceed the total net deposits made by that user to their 7jata account in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms limits 7jata's liability for fraud, gross negligence or wilful misconduct.

12 Amendments to Terms

7jata reserves the right to amend, modify, update or replace these Terms & Conditions at any time. Material changes to these Terms will be communicated to registered users via email or via a notice prominently displayed on the Platform no fewer than 14 days prior to the changes taking effect, except where changes are required urgently to comply with applicable law or regulatory requirements, in which case they may take immediate effect.

Where a change to these Terms materially affects your rights or obligations as a player, you will be given the opportunity to close your account and withdraw your balance before the revised Terms take effect. Continued use of the Platform after the stated effective date of any amendment constitutes your unconditional acceptance of the revised Terms.

13 Account Suspension & Closure

7jata may suspend or permanently close any account at its sole discretion, at any time and without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, fraudulent or misleading information during registration or KYC verification.
• Suspected money laundering, fraud or other criminal activity in connection with account activity.
• Engagement in prohibited conduct as described in Section 8 of these Terms.
• Receipt of a request or order from a regulatory authority, law enforcement agency or court of competent jurisdiction.
• Account inactivity for a period exceeding 24 consecutive months.

Where an account is closed due to a verified breach of these Terms, any balance in the account — including deposits, winnings and bonus funds — may be forfeited. Where an account is closed at 7jata's discretion for reasons unrelated to player misconduct, the verified real-money balance will be returned to the player via their registered payment method within 14 business days.

Players may request voluntary account closure at any time by contacting [email protected]. Upon voluntary closure, any eligible real-money balance will be processed for withdrawal within 5 business days, subject to completion of KYC verification.

14 Governing Law

These Terms & Conditions and any dispute, claim or controversy arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 7jata operates. These Terms are drafted in English and the English-language version shall prevail in the event of any inconsistency with a translation.

Any disputes arising from these Terms that cannot be resolved informally between the parties shall be subject to binding arbitration. Prior to initiating any formal dispute process, you agree to contact 7jata's support team at [email protected] to seek an informal resolution. 7jata will endeavour to respond to all formal dispute submissions within 15 business days.

15 Contact Information

If you have any questions, concerns or complaints regarding these Terms & Conditions, please contact the 7jata support team using the details below. Our support team operates 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Platform: https://7jata.io
• Support hours: 24/7, Bangladesh Standard Time (UTC+6)
• Response time: We aim to respond to all email enquiries within 2 business hours.

For responsible gaming support, including self-exclusion requests and deposit limit adjustments, please visit our dedicated Responsible Gaming page or contact support directly using the email address above.